Terms and Conditions

Welcome to Trendora. By using our website and placing orders, you agree to the following terms and conditions. Please read them carefully.

General

  • Trendora operates as a sole proprietorship registered in the UAE.
  • By shopping with us, you confirm that you are legally eligible to make purchases and are responsible for providing accurate personal and delivery information.
  • Our store is intended for customers within the United Arab Emirates only.

Orders & Payment

  • We accept Cash on Delivery (COD) as the primary payment method.
  • All orders are subject to availability. Trendora reserves the right to cancel orders if products are out of stock.
  • Customers must provide correct contact details and shipping addresses to ensure successful delivery.

Shipping & Delivery

  • Orders are processed after confirmation. Delivery times are estimates and may vary depending on location, courier operations, or unforeseen events.
  • Trendora is not responsible for delays caused by factors beyond our control, including courier delays or incorrect customer information.

Returns, Refunds & Cancellations

  • Returns and exchanges are only accepted for damaged, defective, or incorrect items.
  • Refunds, if applicable, will be issued via the original payment method after the returned item is inspected.
  • Customers may request to cancel orders before shipment. Orders already dispatched cannot be canceled.

Customer Conduct

  • Customers must not use our website for unlawful purposes or submit false information.
  • Misuse of our services, including fraudulent orders, may result in legal action.

Limitation of Liability

  • Trendora is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the purchase price of the product in question.

Dispute Resolution

  • Any disputes arising from the use of Trendora’s website or services will be resolved under the laws of the United Arab Emirates.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team, available 24/7 via our official channels.