Shipping Policy

This Shipping Policy outlines how orders are processed and delivered at Trendora.

Shipping Locations

Currently, Trendora ships only within the United Arab Emirates (UAE). We do not offer international shipping at this time.

Order Processing

Orders are processed after confirmation. As we operate on a dropshipping model, processing times may vary depending on product availability and supplier location. Orders are handled as efficiently as possible once confirmed.

Delivery Time

Delivery timelines may vary based on the customer’s location within the UAE, courier operations, and external factors such as holidays or unforeseen delays. While we aim to deliver orders within a reasonable timeframe, delivery dates are estimates and not guaranteed.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) as our payment method. Customers are required to provide accurate contact and delivery details to ensure successful order fulfillment.

Shipping Charges

Shipping charges, if applicable, are clearly shown at checkout before order confirmation. Any applicable delivery-related fees will be communicated upfront.

Tracking Information

Order tracking details may be provided where available once the order has been dispatched. Availability of tracking depends on the shipping partner and order type.

Delivery Delays

Trendora is not responsible for delays caused by factors beyond our control, including courier delays, incorrect delivery information provided by the customer, weather conditions, or government restrictions.

Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping details. Orders delayed or undelivered due to incorrect information may not be eligible for reshipment or refund.

Contact & Support

If you have questions regarding shipping or delivery, our support team is available 24/7 through our official contact channels.